Piece of garbage
Common sense
11/26/2024
I purchased a previous model that worked for 3 years and broke , Frigidaire had a recall on these and sent me a new one. I was happy to get brand new one thinking it will be better than the old one , was I wrong , this new one lasted exactly 2 month over warranty period. Great job Frigidaire for designing it to break that quickly after warranty , someone over at R&D is grat at it , piece of garbage that will end up in a landfill ,companies like that should be responsible for creating garbage and there needs to be a law demanding from you guys end of the life cycle procedure , otherwise you are creating pollution nothing else.
Originally posted on frigidaire.com
No, I do not recommend this product
Terrible quality - extremely limited lifespan
Moster44
11/19/2024
I have had the unit for exactly 1.5 years, and it is building up ice on the exterior of the unit and as a result, it doesn't dehumidify properly. The unit only has a one-year warranty and customer service was not able to offer a remedy - after I verified that the filter was clean, the operating environment appropriate, the unit had been unplugged and restarted, etc. I should not have to throw away a unit like this after such a short period of ownership.
Originally posted on frigidaire.com
No, I do not recommend this product
Unreliable
BillG1
11/11/2024
We purchased our first dehumidifier about 5 years ago. This unit failed shortly after the warranty period so we had to purchase a new unit. This unit also failed, although this occurred while still under warranty. We received a replacement unit, however this unit now has also failed. Since we are once again outside the 1-year warranty period, we are in the position of having to purchase yet another unit. This will be the third unit within a roughly 5 year period. Given that the warranty period is only 1-year, one must conclude that Frigidaire recognizes the extremely poor quality as they don't stand behind their products. This will be our last experience with any Frigidaire product. I would provide a negative rating if given the option.
Originally posted on frigidaire.com
No, I do not recommend this product
DO NOT BUY. ALSO, BAD FOLLOWUP FROM COMPANY
disappointedagain2
11/11/2024
Yes, I understand warranty periods are set for a reason, however, when the whole unit fails in slightly over the year period, the team should be enabled to do something for the customer. My first dehumidifier lasted almost 20 years!. This one lasted just under 15 MONTHS.
Originally posted on frigidaire.com
No, I do not recommend this product
Dehumidifier
Megazord
11/4/2024
Very nice, works like a charm . Quiet and takes the moisture out very fast.
Originally posted on frigidaire.com
Yes, I recommend this product
Dehumidifier is working awsome quite and saves money on utilities with auto shut off.
11/3/2024
Originally posted on frigidaire.com
Yes, I recommend this product
NEVER AGAIN WILL WE BUY FRIGIDAIRE
Jinkster
10/29/2024
We purchased this model in September 2023. It is October 2024 and it stopped working with code EC. The warranty is only for a year. We spent almost 300 00 and it only worked 13 months. My son has some off brand in his house going on 7 years! This is the 2nd of this brand we have had die within a short period of time. Never buying or recommending this brand again.
Originally posted on frigidaire.com
No, I do not recommend this product
Just what I was looking for - Bought a second on !
sm46
10/10/2024
We needed a bucket dehumidifier since we do not have a drain nearby. I was looking for one with a large capacituy bucket that was easy to clean. This checks all those boxes.The bucket is structurally very angular inside but it all comes apart to make cleaning easy. The unit is quiet and seems to do a good job. I do wish the float was positioned a little lower so the bucket water level,when full , was lower . It spills a little because bucket has to be tipped slightly forward to remove it. I added a piece of styrofoam to the float so it stops sooner. Have two of these units now and would recommend.
Originally posted on frigidaire.com
Yes, I recommend this product
EC code on the unit
MACH
10/8/2024
this is my second unit, first one was replace with the time, company send me the other unit, after a year this unit was not working, when i received the unit no one told me to get any warranty or coverage date, now when i call the support they decline to cover it. I trusted Frigidaire, but now I am really disappointed on handing the situation. I will recommend not to buy Frigidaire appliances. The products and services are very poor. Its wastage to money on it.
Originally posted on frigidaire.com
No, I do not recommend this product
Where is the quality?
RT21
10/5/2024
Worked ok when it actually worked. First unit, condenser failed with an EC code under a year and we were sent a replacement under warranty. Thought it was a one off, but the replacement unit failed with the same issue within the same amount of time.
Originally posted on frigidaire.com
No, I do not recommend this product
Worked good till frosting issue.
ada5033
10/4/2024
I've had a similar experience to may others. Had this product for about 3 years then it started freezinging up in the bottom rear coils, which seems like a very common issue for this product. I had the previous generation model and it lasted for closer to 5 years. Definitely seems like a design issue. Now I have a useless dehumidifier that looks brand new.I'm outside of the 1-year warranty, but I shouldn't have to buy a $300 product every year. We know that previous generation dehumidifiers lasted much longer, so this is clearly a design/quality decision by Frigidaire. Planning to try another manufactuer for it's replacement.
Originally posted on frigidaire.com
No, I do not recommend this product
Disposable Dehumidifier?
RRS ice up
10/3/2024
Just purchased/received this dehumidifier (model #: FFAD5033W1) which is the same model number that I purchased almost exactly three years ago. This unit is currently working well. The prior unit worked well for two years/seasons (it is in service in our basement for ~ 5 months each year). Earlier this year it began operating poorly (leaking condensate, coil freezing up etc.); indicative of a refrigerant leak. After reading multiple reviews, this is a common theme for this model and other comparative models. It is ridiculous that these appliances fail/require replacement every one/two/three years. Government regulation to benefit the environment, driving design changes, have backfired resulting in likely tons of refrigerant being leaked into the atmosphere and countless thousands of these "dead" appliances tossed into landfills. Hopefully this new unit will function properly for more than two seasons. My opinion is that a dehumidifier selling at this price point that operates 4-5 months a year should function properly for 10+ years. I expect I will be disappointed. Changes are necessary!
Originally posted on frigidaire.com
Yes, I recommend this product
Lasted 3 years
trevorsm
9/29/2024
Lasted 3 years then died
Originally posted on frigidaire.com
No, I do not recommend this product
Don't Buy
1235456
9/26/2024
Owned for 1.5 years and throwing EC error code. Guess this is a common issue and is non-repairable. Failure of condenser system. Of course just happened out of the short 1 year warranty. Will not be buying Frigidaire again.
Originally posted on frigidaire.com
No, I do not recommend this product
Garbage
RonnieMac
9/18/2024
I purchased 2 of these units and spent over $500 dollars on them in June of 2023. In August of 2024 they are both broken :On one unit the coils are freezing and one has an EC code.. I am a senior and really cant afford to spend this kind of mony for something so poorly made. I called customer service that they recommend replacing them. I would never recommend any of your products to anyone.
Originally posted on frigidaire.com
No, I do not recommend this product
Quit Runner
Boagard
9/17/2024
So far I am pleased with the new dehumidifier. This unit runs a little quieter than my previous Frigidaire 70-pint unit so I can only hope it will give me ten years of trouble-free service like my previous unit did.
Originally posted on frigidaire.com
Yes, I recommend this product
Great dehumidifier!
Big Daddy 777
9/14/2024
Well built, and designed.
Originally posted on frigidaire.com
Yes, I recommend this product
9/12/2024
Originally posted on frigidaire.com
Yes, I recommend this product
Dehumidifier
Chocc
9/12/2024
Works great
Originally posted on frigidaire.com
Yes, I recommend this product
Works like a champ!
Angela74_ck
9/9/2024
Bought this for a humid basement and it works awesomely. Put a garden hose on the back and it really pulls the humidity out of the air. Was dumping 1 bucket of water every 18 hrs or so. Easy to use and does the job, can™™t ask for more than that!
Originally posted on frigidaire.com
Yes, I recommend this product
9/7/2024
Originally posted on frigidaire.com
Yes, I recommend this product
Dehumidifier Review
Flyrodd
9/7/2024
The Frigidaire Dehumidifier is a good quality unit. It runs quietly and is doing a great job reducing the humidity in our home.
Originally posted on frigidaire.com
Yes, I recommend this product
Our New Frigidaire Dehumidifier Works GREAT!
Groff Man
9/5/2024
Our recent purchase experience of the 50-Pint Capacity Dehumidifier has been far more efficient than the one we replaced. Within 2 days of usage in our finished basement, we noticed a substantial difference in the warmth and comfort of that 1,500 square foot area.
Originally posted on frigidaire.com
Yes, I recommend this product
Dehumidifier
TFM1
9/4/2024
Purchased new in 2019, they replaced in 2022 because of faulty compressor. Replacement failed for the same problem and have been told it was under warranty and they will send me another. Have been dealing with there overseas customer service teams for over 2 months and they are giving me the run around... They will not give me a phone number or an individual in the States to talk to. I don't recommend purchasing anything from a company that have a phone number in the USA to be able to talk to.
Originally posted on frigidaire.com
No, I do not recommend this product
Dehumidifier EC code
Mike Ha
9/1/2024
Do not buy waste of money only worked for less then 1 Month.
Originally posted on frigidaire.com
No, I do not recommend this product
Stopped working after 6 months of use
Georgia13
8/31/2024
Used only 4 months last year, it lasted only 2 months this summer. It stopped working 1 month after warranty expired. No help from Frigidaire because I did not purchase extended warranty. I would buy a different brand instead of paying to have someone look at this one, being it could die after another 6 months of use
Originally posted on frigidaire.com
No, I do not recommend this product
Doesn™™t last
Cbeni31
8/30/2024
Don™™t buy. Barely made it a year. So disappointed
Originally posted on frigidaire.com
No, I do not recommend this product
Replacement for previous Frigidaire dehumidifier
KenS17
8/28/2024
Our old 50 pt Frigidaire dehumidifier laster over 20 years. Fingers crossed that we get the same performance with this new one. It is used in our finished basement.
Originally posted on frigidaire.com
Yes, I recommend this product
Excellant Dehumidifier
JerriD47
8/28/2024
Needed a good reliable dehumidifier for our Genealogy Library and this model works nicely to keep the humidity down
Originally posted on frigidaire.com
Yes, I recommend this product
Effective Dehumidifier
C Mart
8/25/2024
Replaced my old Honeywell unit with this one and it's done a great job. Filled up the bucket once a day, for the first two days, before I hooked up a short traditional yard hose so it would continuously drain. Pleased after the first few weeks.
Originally posted on frigidaire.com
Yes, I recommend this product
Splashing problem when emptying the bucket
Old Frigidaire owner
8/25/2024
This replaced an over-20-year-old Frigidaire dehumidifier which just suddenly buzzed, got hot, and died. That™™s why I chose this brand, because the other one lasted so long. This new one works great; takes water out of the basement air faster than the old one. But when the reservoir is full of water and it needs to be dumped out, I can™™t seem to figure out how to take the water reservoir off the machine without water splashing on the floor. And dumping the water out is difficult, too, as it seems to want to come out of the top in different places. Lots of water gets spilled is my problem. That™™s why I didn™™t give it five stars. Am I supposed to take off all the clear plastic stuff on the top of the bucket? I™™m not mechanically minded and can™™t seem to figure out how to dump out the water without making a mess. It was very easy to dump out my old one. Any suggestions?
Originally posted on frigidaire.com
Yes, I recommend this product
Raoul 23
8/23/2024
Works well. Easy instructions. Only issue is that intake air vent should be on the same side as water tank. Since my unit is against a wall, I have to turn it around to face the room, and then turn it around again to empty the water tank. Inconvenient, but doable.
Originally posted on frigidaire.com
Yes, I recommend this product
Returned in one month
Refund City and Up Y
8/22/2024
Never shutoff Very hot air coming out. Read Info on product. Said hot/very warm air comes out of dehumidifier. Supposed to cool compressor. But never shuts off. Basement became very hot. Had to open windows to cool down. Called Frigidaire 800 number. After 31 minute wait. John answered. Asked if he had anyone could advise if anything I could do to get the dehumidifier to shut. Off. John asked for my receipt. Did not have readily available. Said no record of having purchased the dehumidifier and no record of my phone number or email address. Seemed to have implied I was lying. John told me to call back again when I had proof of my purchase date and copy of receipt. John did not provide any info about where I could email the receipt. Told him I bought in July 2024. Told him I sent in the registration form. Said no record and call back when I have some proof. Told Lowe™™s about it. They allowed me to return dehumidifier. This Frigidaire replaced a 70pint model we had working for 10 years Very disappointed in this experience.
Originally posted on frigidaire.com
No, I do not recommend this product
Great Dehumidifier!
HappyShop
8/21/2024
I really like this humidifier. I can set the humidity level and it will automatically stop running once it reaches that level. It is very easy to use and set up was a breeze. I'm very happy with this product.
Originally posted on frigidaire.com
Yes, I recommend this product
Dehumidifier Works in my Garage Perfectly
Shortstop Jim16
8/21/2024
I Have 2 Classic Cars I store in a heated garage (built expressly to house the vehicles). I noticed that the Cars' interiors started having a musty smell and I noted what appeared to be mold beginning to appear on the upholstery, (In addition to the Cars' upholsteries, I also noted the same thing happening on a set of leather recliners also in the garage).I installed the Frigidaire Dehumidifier, and within 2 weeks, (and after a good cleaning inside the cars and the furniture), the Musty odor was gone, ane the mold has not reappeared.Thanks for a great solution to my Humidity problem and for providing a GOOD Product at a Reasonable Price.James C. WoodsNavarre, Ohio
Originally posted on frigidaire.com
Yes, I recommend this product
Equipment is beyond terrible! Waste of $200+
Customer they lost
8/20/2024
Purchased July 2023, it failed (EC code) in 3 months. Frigidaire sent replacement that failed August 2024 (only used it for 4 months). Frigidaire would not replace or refund. Do not purchase this or any other Frigidaire. Extremely poor products and service!
Originally posted on frigidaire.com
No, I do not recommend this product
8/19/2024
Originally posted on frigidaire.com
Yes, I recommend this product
Dehumidifier Review
Fastbike1000
8/19/2024
Love the product. Would appreciate more honesty as to how soon I would receive it. Shouldn™™t take two weeks for something in stock. Box was beat up when received, but urgently needed product so I opened it. Only one impact mark and crack on top plastic vent panel.
Originally posted on frigidaire.com
Yes, I recommend this product
50 pint dehumidifier
djbockman
8/19/2024
We purchased the 50 pint dehumidifier last May and it started icing up on us last week. Since it only has a 1 year warranty we are now without a dehumidifier, since we don't run it in the winter is had only been used about4-5 months before we shut it off than began using it again this summer. For the money I would think we would have gotten several years of use out of it. Very disappointed since this was supposed to be a highly rated unit
Originally posted on frigidaire.com
No, I do not recommend this product
Dehumidify the basement!
Yoderengineering
8/19/2024
Just moved into a new house, and the basement is humid and gross! I knew I had to get it dry down there to even hope it would be nice, and Frigidaire was the company who could get me there. I found a nice Frigidaire dehumidifier that could more than do the job. Got it set up, ran it for a few days, and the basement feels and smells so much better! Thank you Frigidaire!
Originally posted on frigidaire.com
Yes, I recommend this product
Dehumidifier
Lvun
8/17/2024
I™™ve been through four dehumidifier™™s in the last eight years using them in a 1000 square foot finished basement. This is my first Frigidaire dehumidifier, it is a beast and it has been doing a great job over the last couple of weeks. Will have to let you know if it passes the usual two year failure rate.
Originally posted on frigidaire.com
Yes, I recommend this product
Extremely poor customer support
Rm124
8/17/2024
I purchased this dehumidifier and within 9 months it failed. It was only in operation for 5 of the months as those were high humidity spring/summer months. The unit came with a one year warranty and that has been an ongoing nightmare to get Frigidaire to honor it. Customer service is very difficult to reach a human, they messed up the call many times and finally after numerous calls I was able to get a commitment to replace the unit. The ™ship out a replacement unit in 5 to 7 days™ has turned into over a month and counting for confirmation of a replacement unit. This is totally unacceptable and extremely poor customer service. Meanwhile my basement humidity is way too high. Not endearing me to Frigidaire products.
Originally posted on frigidaire.com
No, I do not recommend this product
8/15/2024
Originally posted on frigidaire.com
Yes, I recommend this product
Takes out the humidity
Dreamcruiser
8/14/2024
Really quiet and efficient for drying out the basement.
Originally posted on frigidaire.com
Yes, I recommend this product
Don't spend the money or time on this.
Nick5000
8/13/2024
DO NOT BUY THIS MACINE!!! We have owned two of these dehumidifiers because we foolishly believed. They have not lasted more than two years before they stop working. It is impossible to get service, In any event, Service, if you can find it, or extended warranty will just increase cost by at least 50%. This is all very unfortunate because the thing works very well when it is brand new. It dehumidifies like a charm. But it just does not last. Calling the service number is an exercise in frustration. They give you names of service folks who don't service these. They hang up on you. They wind up telling you that they are sorry, but it's out of warranty and they can do nothing.
Originally posted on frigidaire.com
No, I do not recommend this product
Cmt991
8/13/2024
Working well so far. Two weeks in service.
Originally posted on frigidaire.com
Yes, I recommend this product
Gets the Job Done
bobp519
8/12/2024
My Frigidaire to pint dehumifier is 1 week old and working fine. Much quieter than my prior Haier unit. It keeps my basement at about 50% humidity and doesn't run a lot. Our basement isn't super humid but probably average. Sof far so good.
Originally posted on frigidaire.com
Yes, I recommend this product
Dehumidifier
Timbobillybob
8/12/2024
Works great! I did not realize that there was that much moisture in the air
Originally posted on frigidaire.com
Yes, I recommend this product
VERY DISAPPOINTING
Karim852
8/11/2024
My dehumidifier ( Model # FFAD5033W1/S.N #KN21205786) Will be two years old in Sep.2024 and the warranty is just for one year.In the last two weeks the code "EC" shows up and it shuts down. Since the manual said it could be a voltage issue, I unplug and plug back and it works for a while and the cycle is repeated after a short time. I am using the same outlet location I have used in the past. I even changed the outlet location and it did not make any difference. Just for info, the filter is clean.I called Frigidaire for help and your agent from the Philippines is telling me " this problem cannot be fixed. buy another one!" .YOUR PRODUCT DIDN'T EVEN LAST TWO YEARS. Thank you,
Originally posted on frigidaire.com
No, I do not recommend this product
Too bad I can't give zero stars
Dodgeguy
8/7/2024
Junk, absolute junk. Bought in April 2023, this is August 2024. Now constantly freezes up, no replacement part available. Not even 18 months use, and not a cheap unit. Will most definitely NOT consider another Frigidaire.
Originally posted on frigidaire.com
No, I do not recommend this product